KUKO’s Sales and Aftersales Teams Commended with a Customer Presented Silk Banner

In July 2026, Shanghai Anata Supply Chain Co., Ltd. presented a banner to Shanghai KUKO Packaging Machinery Co., Ltd. with the words "Passionate Service, Diligence, Diligence, Exquisite Skills, Virtue and Art", and gifted it to the KUKO sales department and after-sales team to express high recognition of the KUKO team's professional, efficient, and caring service.

Sales team precise customization, solutions win the initiative

KUKO has been deeply involved in the field of film shrinking automated packaging equipment for over 20 years, providing intelligent packaging systems to more than 300 industry leaders worldwide. In this cooperation with Shanghai Anata Supply Chain, we conducted in-depth research on the customer's warehousing logistics and production line rhythm, and tailored a fully automatic film sealing and cutting heat shrink packaging solution that is suitable for their product characteristics. From equipment selection to layout planning, the sales team provides professional advice throughout the process, helping customers improve packaging efficiency while reducing overall operating costs, laying a solid foundation for future cooperation.

The after-sales team responded quickly over the weekend and received praise for their technical strength

During the cooperation period, the customer's production line experienced a sudden equipment alarm on a Sunday in July, putting production at risk of stagnation. After receiving the request for help, Kuko's sales department and after-sales team gave up their rest time and immediately sent parts and remote debugging on the same day. Restore the production line to normal operation within a few hours. The urgent handling of this' Sunday delivery 'has made customers deeply feel the weight of the after-sales team's commitment to' 24-hour response and three-level escort '. The customer's needs are our working hours, and we cannot let the production line wait at any time. It is this diligent and responsible attitude, combined with superb technical skills, that has won the sincere admiration of customers.

The banner is not only an honor, but also a driving force for action

A banner embodies the dual recognition of KUKO's sales and after-sales team from customers. Customer recognition inspires KUKO to continuously improve product quality and service standards. The policy of "professional manufacturing, striving for excellence; scale operation, reputation guarantee" continuously improves product quality and service level, and returns the trust and support of every customer with higher quality products and more thoughtful services.